claim processing

Health Insurance Claim on Hold – What Does It Mean and What Should You Do in India?

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Health insurance claim on hold status in India

Quick Answer Health insurance claim on hold means the insurer has temporarily paused processing your claim until certain documents, clarifications, or verification are completed. It does not automatically mean your claim has been rejected. In many cases, once the required information is provided, the claim moves forward for review and may still be approved. Health … Read more

Health Insurance Claim Status Showing “Query Raised”? What It Means?

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Health insurance claim status showing query raised in India

Quick Answer If your health insurance claim status shows “Query Raised”, don’t panic. It usually means the insurer or TPA needs additional information before making a decision. A query is not a rejection—it is simply a request for clarification or supporting documents. If you respond promptly with the required information, your claim can still be … Read more